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Jodi - Patient Care coordinator

patient experience team blog
Patient Care Coordinator
Hi, everyone. Meet Jodi. She’s our patient care coordinator. My job is the best because I see people's lives change! I get to give them hope. Why should I come to the West Clinic? How do I answer this? With belief! I talk to people from all over the world -yes, I can say world!
I like to think that everyone that I hang up with or finish with emails have their curiosity answered as to why and how we can make a difference the answer is simple HOPE! I can with a 5 minute or sometimes it is an hour conversation give them hope again by letting them know they have called the right place out of the sometimes hundreds of facilities they have been to and failed- the right place to receive the care and treatments like no other place they have been too and make lasting permanent changes in their journey for optimal health.
I get to hear about they got out of bed and walked down the block and back something they haven’t been able to do in years- Yesss in years!! I see it! I hear it! everyday!!! and it’s real… Chronic disease can be defeated – I help defeat it on the front lines with the team at the Clinic.
I could not be the voice of hope so many long to hear if I didn’t see and know the healing that happens here! We are the front line to restoring hope and healing and yes it has and will be a continued battle but I am armed and always an advocate for our patients! I love what I do how could I not sometimes that is all I had in this life to keep me going and place me where I am in life with myself and others today! My personal journey is that I didn’t believe in myself for so long and when I got it back and regained it nothing will ever take it away!
It means again “belief “belief in myself brings me to a place I can say with confidence you are coming to the right place because I know firsthand it restores hope not only in healing but in one’s self and you cannot heal if you do not believe in yourself first ----
Until my next post - I believe you can beat your disease.

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